Tenant Maintenance Request

Maintenance

In order to keep a record of your maintenance requests and to respond to them promptly, please complete the Tenant Maintenance Request Form below. Regular maintenance issues shall be completed during regular business hours at regular service rates. Please be advised: loss to your personal property is only covered under your renter’s insurance policy. Please call Dale J. Smith Rentals direct at 989-732-1010 with questions or to make a maintenance request.

In Case of Emergency:

  • In any emergency that is an immediate threat to life, health or the property, call 911 immediately!
  • Other emergencies include, but are not limited to, severe emergencies such as fire, flood, sewage flowing into the home, gas odors, broken water pipes, heat failure at temperatures below 45 degrees, A/C failure at temperatures above 90 degrees, etc.
  • If it is found to be a false emergency or an emergency that never existed, you will be charged for the service call from the contractor who responds to the call.

Tenant Responsibilities:

  • Tenants may not call a repairman on their own. If you do, you will be solely responsible for the bill. You will not be reimbursed for this cost.
  • Damages caused by abuse or misuse of any component at the property will be charged to the tenant. We will rely solely upon the service contractor to inform us as to the cause of the problem. (An example is a golf ball or toy that has been dropped down the toilet. The only way to find the source of the damage is to tear into plumbing or potentially break the toilet in half. The cost to repair/replace and pay the plumber is the tenant’s responsibility.)
  • Under some circumstances, if you make an appointment with a contractor and you or a person 18 years or older is not present when the contractor arrives, then the contractor will not enter the property and you will be charged the trip charge.

Maintenance Request Form

Please fill out the following information and we’ll contact you as soon as possible. We will also need to contact you directly for two reasons: 1. In order to get a clear understanding of the issue, and 2. In order to verify the form submission along with your verbal consent for us to dispatch a service technician.

Please Note: Receipt of this notice does not obligate the Landlord to perform a repair which is not required under current laws governing Landlord – Tenant responsibilities. Further, by entering your name and pressing send on this form you authorize the proper parties to begin processing any and all maintenance requests.

 

First & Last Name *

Your Email *

Date of Submittal *

Preferred Phone *

Alternate Phone

Alternate Contact

Address of Property *

City & State *

Zip Code

How urgent is your request?



__________________________

Service Requested - Describe trouble & special instructions:
If able please include type, brand, model, and/or serial # of appliance

 

Do you have any additional notes and/or questions for us?
For their safety during visitation, please alert us of any pets on premises

* Required field

A copy of your submission will also be sent to your email address